Terms of service
Last Updated: September 2026
These Terms of Service (“Terms”) govern your use of CREEM’s websites, online store, subscriptions, digital services, and other services that link to these Terms (collectively, the “Services”).
The Services are provided by CREEM Magazine, LLC (“CREEM,” “we,” “us,” or “our”).
By accessing or using the Services, creating an account, placing an order, or purchasing a subscription, you agree to these Terms. Certain subscriptions, products, promotions, events, or programs may be subject to additional terms presented to you at the time of purchase or participation. Those additional terms also apply and, if they conflict with these Terms, the more specific terms will control with respect to the applicable offering.
1. Eligibility and Use of the Services
You must be at least the age of majority in your jurisdiction to make a purchase or enter into a paid subscription with CREEM.
You may use the Services only for lawful purposes. You may not misuse the Services, interfere with their operation or security, infringe the rights of CREEM or others, engage in fraudulent activity, or use automated means to access or extract content from the Services except as permitted by CREEM or applicable law.
We may restrict or terminate access to the Services where we reasonably believe these Terms have been violated or where necessary to protect CREEM, our customers, or the Services.
2. Products and Orders
Prices are stated in U.S. dollars unless otherwise indicated. Shipping, handling, taxes, and other applicable charges are additional unless expressly stated otherwise.
Products, features, descriptions, pricing, photographs, availability, and other information may change from time to time. We may limit quantities or refuse or cancel an order, including because of availability, suspected fraud or unauthorized resale, an obvious pricing or listing error, or other legitimate business reasons.
If we cancel an order after payment has been collected, we will refund the amount charged for the canceled portion.
Physical products are subject to any return, exchange, final-sale, preorder, or other policies disclosed on the applicable product page or elsewhere on the Services.
Preorders
Preorders may be charged at the time the order is placed.
Any estimated release or shipping date is an estimate only and may change because of production schedules, shipping delays, supply issues, or other circumstances. Unless otherwise stated at the time of purchase, preorders are nonrefundable except as required by applicable law.
3. Subscriptions
CREEM may offer print, digital, membership, or other subscription plans. The features, initial price, subscription period, billing frequency, shipping charges, and other terms applicable to a subscription will be those disclosed when you subscribe, subject to these Terms.
Print subscriptions generally include the number of issues identified in the applicable offer. Publication schedules, issue dates, delivery timing, and editorial content may change.
Digital subscriptions and digital components of other subscriptions provide access to the content and features included with the applicable plan while the subscription remains active.
Membership or Fan Club benefits may include merchandise, discounts, store credit, exclusive content, or other benefits. Specific benefits may change for future subscription or renewal periods.
Automatic Renewal
Unless expressly identified as nonrenewing, paid CREEM subscriptions automatically renew at the end of each subscription term until canceled.
Before you complete your subscription purchase, we will disclose the applicable recurring billing terms as required by law. By completing your subscription purchase after being presented with those terms, you authorize CREEM to charge the payment method associated with your subscription for each renewal unless you cancel before the applicable renewal is processed.
Your subscription will renew at the renewal price disclosed when you subscribed or otherwise communicated to you. If no specific renewal price was disclosed, your subscription will renew at CREEM’s then-current applicable subscription rate.
Renewal charges may also include then-applicable shipping, handling, taxes, and other charges associated with your subscription. These amounts may change from one subscription period to another.
CREEM may change subscription prices, shipping or handling charges, benefits, features, or other terms applicable to a future subscription period. We will provide any advance notice and obtain any additional consent required by applicable law before a material change takes effect.
Renewal Notices
We will provide renewal reminders when required by applicable law and generally will send customers with annual automatically renewing subscriptions a notice before renewal.
Renewal communications may include the upcoming renewal date, subscription price, applicable charges, and instructions for cancellation.
You are responsible for keeping your email address, payment method, shipping address, and other account information current.
Introductory Offers, Discounts and Free Trials
CREEM may offer subscriptions at introductory, promotional, discounted, or trial rates.
Unless otherwise stated in the applicable offer, after the promotional or trial period your subscription will automatically renew at the renewal price disclosed when you subscribed or, if no specific renewal price was disclosed, at CREEM’s then-current applicable subscription rate, plus then-applicable shipping, handling, taxes, and other charges.
We may limit introductory, promotional, or trial offers by customer, household, payment method, geography, or other reasonable criteria.
Where required by applicable law, we will provide any required reminder or notice before a trial or promotional period converts to a paid or higher-priced subscription.
Cancellation
You may cancel an automatically renewing subscription at any time before renewal through your CREEM customer account or through another cancellation method we make available.
For subscriptions purchased online, CREEM provides an online cancellation method.
Unless otherwise stated or required by law, cancellation prevents future renewals and takes effect at the end of your then-current paid subscription period. You will continue to receive the benefits included with your subscription through the end of that period.
Subscription Refunds
Except as required by applicable law or expressly stated in an applicable offer, subscription payments are nonrefundable, including after a renewal has been processed, and CREEM does not provide refunds or credits for partially used subscription periods.
Nothing in these Terms limits any cancellation, refund, or other consumer right that cannot lawfully be waived.
Failed Payments
If we are unable to process a subscription payment, we or our payment or subscription-service providers may attempt to process the payment again and may contact you regarding your payment method.
We may suspend or terminate subscription benefits if payment cannot be completed.
4. Promotions, Discounts and Store Credit
CREEM may offer discounts, promotional pricing, coupon codes, gifts with purchase, store credits, subscriber benefits, or other promotions from time to time.
Promotions are subject to the terms presented with the applicable offer and may be limited by product, customer, household, geography, quantity, availability, or promotional period.
• promotions and discounts may not be combined;
• they may not be applied to previous purchases;
• promotional offers have no cash value;
• promotional gifts are available while supplies last; and
• CREEM may limit or reject use that we reasonably determine is fraudulent, abusive, or inconsistent with the applicable offer.
CREEM may modify or discontinue promotional programs prospectively at any time. We will not retroactively alter the material terms of an offer already accepted by a customer where doing so would violate applicable law.
Subscriber merchandise discounts generally apply only to eligible merchandise and may exclude subscriptions, renewals, gift cards, collaborations, limited-edition products, shipping, taxes, or other items identified by CREEM.
Store credits, including any “Boy Howdy! Bucks,” are subject to the conditions disclosed when issued. Unless otherwise stated, store credit may not be redeemed for cash, transferred, or applied to subscriptions, gift cards, shipping, taxes, or previous purchases.
5. Gift Cards and Gift Subscriptions
CREEM may offer gift cards and gift subscriptions.
Gift cards are subject to any additional terms disclosed when purchased or redeemed and to applicable law.
Unless expressly stated otherwise, gift subscriptions are prepaid, do not automatically renew, and expire at the end of the applicable gift period. A gift recipient will not be enrolled in a paid automatically renewing subscription unless the recipient separately purchases or agrees to such a subscription.
Gift cards and gift subscriptions are nonrefundable except as required by applicable law.
6. Fan Club and Membership Gifts
Certain subscription plans may include an annual gift or other physical benefit.
Such items are subject to availability, may vary from year to year, and may be replaced with an item of reasonably comparable value where necessary.
Fan Club or membership gifts are not returnable for cash.
If CREEM provides a subscription refund in circumstances where you have already received a membership gift, CREEM may deduct the value of the gift from the refund to the extent permitted by applicable law.
7. Accounts and Payment Information
You agree to provide accurate and current billing, payment, contact, and shipping information and to update that information as necessary.
You are responsible for maintaining the confidentiality of your account credentials and for activity occurring through your account.
Payments may be processed by third-party payment providers. Use of a third-party payment method may also be subject to that provider’s terms. The use of a third-party payment provider does not alter your rights or obligations with respect to a CREEM subscription.
8. Electronic Communications
You consent to receive transactional communications from CREEM electronically, including order confirmations, receipts, subscription communications, payment notices, renewal reminders, price or subscription-term notices, cancellation confirmations, and other communications relating to your account or purchases.
You are responsible for maintaining a valid email address or other contact information associated with your account.
Marketing communications are subject to separate consent and opt-out rights and our Privacy Policy.
9. Intellectual Property
The Services and their contents, including articles, archive materials, photographs, artwork, illustrations, graphics, trademarks, logos, designs, audio, video, software, and other materials, are owned by or licensed to CREEM and are protected by intellectual-property laws.
Except as expressly authorized by CREEM or permitted by applicable law, you may not reproduce, distribute, publicly display, sell, license, commercially exploit, or create derivative works from CREEM content.
CREEM, BOY HOWDY!, and associated names, logos, designs, and indicia are trademarks or other intellectual property of CREEM or its licensors. No rights in those marks are granted except as expressly authorized.
10. User Content and Submissions
If you submit comments, photographs, text, feedback, or other content through functionality intended for user submissions (“User Content”), you represent that you have the rights necessary to provide that content and that its permitted use will not infringe the rights of others.
Unless different terms are presented in connection with a particular submission, you grant CREEM a nonexclusive, worldwide, royalty-free license to host, reproduce, display, distribute, adapt, and otherwise use the User Content as reasonably necessary to operate, promote, and improve CREEM and the Services.
Specific contests, campaigns, promotions, social-media requests, or other programs may include separate submission terms or permissions.
11. Third-Party Services and Links
The Services may link to or integrate with third-party websites, platforms, tools, payment providers, or services.
CREEM does not control and is not responsible for third-party services, including their availability, content, terms, privacy practices, or conduct.
Your use of third-party services is subject to the terms applicable to those services.
12. Copyright Complaints
CREEM respects intellectual-property rights.
If you believe content available through the Services infringes your copyright, please send a notice containing the information required by the Digital Millennium Copyright Act to:
CREEM Magazine, LLC
Attn: Copyright Agent
Email: legal@creem.com
CREEM may remove allegedly infringing content and may terminate accounts of repeat infringers where appropriate.
13. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND CREEM CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
CREEM DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT TO THE EXTENT PERMITTED BY LAW.
WE DO NOT WARRANT THAT THE SERVICES WILL ALWAYS BE AVAILABLE, SECURE, UNINTERRUPTED, OR ERROR-FREE.
NOTHING IN THESE TERMS DISCLAIMS ANY WARRANTY OR CONSUMER RIGHT THAT CANNOT LAWFULLY BE DISCLAIMED.
14. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CREEM AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL ARISING FROM OR RELATING TO THE SERVICES OR THESE TERMS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CREEM’S AGGREGATE LIABILITY ARISING FROM OR RELATING TO A PRODUCT, SUBSCRIPTION, TRANSACTION, OR THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID TO CREEM FOR THE PRODUCT, SUBSCRIPTION, OR SERVICE GIVING RISE TO THE CLAIM DURING THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
These limitations do not apply where prohibited by law.
15. Indemnification
To the extent permitted by law, you agree to indemnify and hold CREEM harmless from third-party claims arising from your unlawful use of the Services, your material violation of these Terms, your infringement of another person’s rights, or User Content you submit in violation of these Terms.
16. Suspension and Termination
We may suspend or terminate an account or access to the Services if we reasonably believe that you have materially violated these Terms, engaged in fraud or abuse, or created a security or legal risk.
Termination of access to the Services does not eliminate obligations that arose before termination.
Subscription cancellations are governed by Section 3 above.
17. Changes to the Services and These Terms
We may modify the Services and these Terms from time to time.
Updated Terms will apply prospectively from the effective date stated in the updated Terms.
If we make a material change affecting an existing automatically renewing subscription, including a material change to its price or recurring charges, we will provide any notice and obtain any additional consent required by applicable law.
Your continued use of the Services after updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by law.
18. Dispute Resolution and Arbitration
Please read this section carefully because it affects your legal rights.
Before commencing arbitration, you and CREEM agree to make a reasonable good-faith effort to resolve the dispute informally. You may begin that process by contacting legal@creem.com with a description of the dispute and the relief requested.
Except for claims eligible for small claims court and claims seeking injunctive relief relating to the infringement or misuse of intellectual-property rights, any dispute arising out of or relating to these Terms, the Services, or a transaction with CREEM that cannot be resolved informally will be resolved by binding arbitration on an individual basis.
The arbitration will be administered by the American Arbitration Association under its applicable Consumer Arbitration Rules. The arbitrator may award the same individual remedies available in court.
YOU AND CREEM AGREE THAT CLAIMS MAY BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING, TO THE EXTENT PERMITTED BY APPLICABLE LAW.
Nothing in this section prevents either party from bringing an individual action in a court of competent jurisdiction for small claims or seeking appropriate relief for infringement or misuse of intellectual-property rights.
If applicable law prohibits enforcement of any portion of this arbitration provision with respect to a particular claim or remedy, that portion will not apply to that claim or remedy, and the remainder of this section will remain in effect to the extent permitted by law.
19. Governing Law
These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-laws principles, except to the extent the law of another jurisdiction gives you consumer rights that cannot lawfully be waived.
For any dispute not subject to arbitration, you and CREEM consent to the jurisdiction of the applicable state and federal courts located in Ohio, except where applicable law provides otherwise.
20. Miscellaneous
These Terms, together with any additional terms incorporated by reference or presented in connection with a particular product, subscription, promotion, or service, constitute the agreement between you and CREEM regarding the applicable Services.
If any provision is held invalid or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.
Our failure to enforce a provision of these Terms does not waive our right to enforce it later.
You may not assign your rights under these Terms without CREEM’s consent. CREEM may assign these Terms in connection with a merger, acquisition, financing, reorganization, sale of assets, or other business transaction.
Headings are for convenience only.
21. Contact Us
Questions about these Terms, purchases, or subscriptions may be directed to:
CREEM Magazine, LLC
Email: info@creem.com
Legal notices may be sent to:
legal@creem.com